02 — Operations process

Four steps from request to a signed rental agreement.

  1. 01

    Request and scope

    Send the monthly term, city, headcount and vehicle class. We reply within 1 business day with the package that fits, including minimum term, included km/month, maintenance handling and invoicing currency.

  2. 02

    Vehicle selection and stock check

    We propose specific units and confirm availability. Availability is subject to vehicle stock, so the vehicle class is reserved only once the agreement is signed.

  3. 03

    Agreement and disclosures

    The rental agreement states prices excluding VAT, the refundable deposit, mileage caps, fuel policy, delivery and collection fees, the replacement window, insurance deductibles and early termination terms.

  4. 04

    Handover and service schedule

    Keys and documents are handed over against the signed agreement, and the first scheduled maintenance slot is entered in the calendar at the same time.

03 — Scheduled service

Maintenance calendar and replacement window

These intervals apply to every monthly package. Each service is recorded in the vehicle file and referenced on the invoice, so your finance team can match the work to the billing period.

Service intervals

  • Oil and filter change10,000 km or 6 months
  • Brake pads and fluid inspection20,000 km or 12 months
  • Tyre rotation and pressure checkEvery 8,000 km
  • Cabin and air filter replacement15,000 km or 12 months
  • Full diagnostic scanEvery 20,000 km
  • Seasonal tyre changeApril and October

Billing and exit termsFull conditions matrix

04 · Billing and exit

Monthly invoices, deposit and early-exit terms

Invoice cycle

Issued monthly in advance on the 25th and settled within 5 business days. One invoice covers every vehicle on the account.

VAT

Package prices exclude VAT. pylvoria.com is a single tax payer, so a VAT invoice is issued only where the agreement requires one.

Deposit

Refundable deposit from 24 000 UAH per vehicle, returned within 10 business days of the return inspection.

Mileage

Each package includes a fixed monthly kilometre allowance. Overages are billed on the following invoice at the rate stated in the agreement.

Fuel

Vehicles are supplied with a full tank and returned full. Missing fuel is charged at documented receipt value.

Early exit

30 calendar days written notice. Early termination carries a fee equal to one monthly instalment, and the deposit is returned in full.

Insurance limits, deductibles and excess amounts are disclosed in the agreement and are not unlimited. Terms take effect when the rental agreement is signed. Compare package conditions.

05 — Disclosures

What is stated before you sign

Three disclosures apply to every monthly package on this site. The rental agreement restates them in full and takes precedence over any wording published here.

  1. 01

    Availability

    Vehicle allocation depends on current fleet stock and a signed rental agreement. A reservation request is not a confirmation; the vehicle class is confirmed in writing once stock is assigned to your account.

  2. 02

    Insurance limits

    Coverage limits, exclusions, deductibles and excess amounts are disclosed in the agreement for each vehicle class. No package is described as fully insured; the signed document governs the amounts that apply.

  3. 03

    Signed agreement

    Terms become binding only after both parties sign the rental agreement. Prices exclude VAT unless stated otherwise, and the deposit, mileage cap, fuel policy and early termination terms are listed there before handover.

Package-level wording is published in the included and excluded conditions. Billing and exit terms sit under billing and exit.